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High Performing Teams Start With You
A free live webinar for trade business owners in South Africa, with Leander Opperman of UNLOK Consulting.
Wednesday, 28 October 2026
18:00 - 19:00
Online, free to attend
Leander Opperman, UNLOK Consulting
Charles Freedman, ServCraft
Your team tends to perform at the level you lead, check and develop as a trade business owner. This session is about the owner getting better first, because that is what the team follows.
Leander Opperman will challenge a few assumptions many owners make about their people. He gives you a simple three-part framework to work from: how you lead, how you systemise, and how you develop your team.
What the session covers
- 1Lead. Where owner accountability sits, and the common myths about team performance that let it slip.
- 2Systemize. How to set one standard for how work gets done, so it doesn't depend on who is on site or who is watching.A quick look at how ServCraft helps you run these standards day to day.
- 3Develop. How to grow your people, from foremen to senior technicians, so the business doesn't rely on you for every call.
Session format
Leander speaks for under 30 minutes. The slides are light, so you can listen rather than read. The remaining time will be interactive. Type your questions into the Zoom chat as you think of them, and Charles Freedman from ServCraft will put them to Leander.
We will use examples that come from real trade businesses, so expect plumbing, electrical and security scenarios catered to your trade business.
Who it's for
Trade business owners with field teams and office staff, in plumbing, electrical, security and related trades.
Proudly supported by
Master your Craft - Change your Life
ServCraft Mastery brings relevant, practical education to security, electrical, and plumbing business owners across South Africa. Our events are led by people who have been in your position before and who know what it takes to grow a trade business.
What Our Clients Say
“
ServCraft Mastery completely transformed my plumbing business. Before joining, I was overwhelmed with paperwork and struggling to keep up with my team's schedules. Within six months, my revenue grew by 30%.
DS
Darren Steyn
“
As an electrician, I excel at my trade but running the business side was a nightmare. ServCraft Mastery taught me finances, marketing, and growth strategy. With their tools and coaching, I've expanded my team and tackled bigger projects.
TM
Tlholo Makgopa
“
I was ready to give up due to the chaos, but ServCraft Mastery helped me put an effective system in place. Now, my team operates smoothly, and I've doubled my client base in less than a year.
GS
Gavin Snyman
Ready to get your team performing? Join us on Wednesday 28 October, 18:00 to 19:00. It is free and it is online.